Privacy Policy
Introduction
At Lumi Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect the following information:
- Name and contact details (such as email address and phone number)
- Billing and shipping address
- Payment information
- Order history and purchase details
- Device and browsing information (IP address, browser type, cookies)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and shopping experience
- Send order updates and important notifications
- Prevent fraudulent transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Payment Information
All payments are processed securely through trusted third-party payment providers. Lumi Collection does not store or have direct access to your complete payment card details.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand customer preferences, remember shopping cart items, and improve website performance.
You may disable cookies through your browser settings if preferred.
Sharing of Information
We may share limited information with trusted service providers only when necessary, including:
- Shipping and delivery partners
- Payment processors
- Website hosting and analytics providers
These partners are required to keep your information secure and confidential.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no online transmission method can be guaranteed to be completely secure.
Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
You may contact us anytime regarding your data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Policy
Lumi Collection reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: info@lumicollection.com
Website: www.lumi-collection.com
